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Mr.Gregg Leone, Director

photo of Gregg LeoneMr. Gregg Leone is the Director, MITRE Aviation Training and Regional Director, Asia-Pacific for the Center for Advanced Aviation System Development (CAASD) for the MITRE Corporation. He is responsible for the planning and execution of CAASD's aviation training initiative, which serves the global aviation community.

Gregg Leone leads future vision planning and transformation efforts in the National Airspace System of the United States (NAS). This includes ATM/CNS (air traffic management-communications, navigation, and surveillance) research initiatives, NAS evolution and modernization, as well as system integration activities and projects. Additionally, he is international director for CAASD’s aviation work in Canada, the Middle East, and Africa, overseeing air traffic control and airspace modernization; restructuring civil aviation authorities; ATM/CNS planning; and the development of civil aviation safety and regulatory policy, procedures, and programs.

Since joining MITRE in 1983, Mr. Leone has held several positions. From 1996 to 2001, he led CAASD’s Atlantic City office, which supports activities at the Federal Aviation Administration Technical Center. From 1989 to 1992, he helped the German Bureau of Flight Safety develop and implement a major system upgrade of air traffic control functions and equipment throughout its country.

Mr. Leone earned a master’s degree in aeronautical science from Embry-Riddle Aeronautical University and a bachelor’s degree in computer science and applied systems software from Rochester Institute of Technology.

Mr. Kent V. Hollinger, Instructor

photo of Kent V. HollingerMr. Kent Hollinger is a Principal Engineer at MITRE/CAASD. In this capacity, he is involved in Certification activities and in developing, implementing and teaching Safety Management Systems (SMS) and Quality Assurance programs for foreign and domestic aviation service providers, manufacturers and governments. Mr. Hollinger also teaches classes at RTCA covering DO-178C Software Considerations in Airborne Systems and Equipment Certification.

Mr. Hollinger has a very broad and diverse background in aviation.  His OEM experience includes General Electric Aircraft Engines where he led repair development on commercial engines, and Fairchild Dornier as Vice President of Technical Support. His knowledge of third-party repair stations came as a Business Unit General Manager at The NORDAM Group and as Director of Engineering at Chromalloy Compressor Technologies. As Chief Engineer of Northwest Airlines and Vice President of Quality Assurance and Engineering at America West Airlines, Kent gained significant experience in airline operations.

In addition to these job assignments, Mr. Hollinger has been active in several industry-wide efforts.  He was the chair of the recently completed FAA Aging Transport Systems Rulemaking Advisory Committee (ATSRAC), and has previously served as the chair of the ATA Powerplant Subcommittee, as a Working Group chair on the ATA Fuel Systems Safety Leadership Team, and as a Working Group co-chair on RTCA SC-200 Integrated Modular Avionics.  He has also served on the ATA Engineering, Maintenance & Materiel Council, the Transportation Research Board’s Airport Cooperative Research Program that oversaw the writing of ACRP Report 1 Safety Management Systems for Airports, and is a licensed Professional Engineer in the State of Ohio.

Mr. Ronald Baker, Jr., Instructor

photo of Ronald BakerMr. Baker joined MITRE in June 2010 as a Multidisciplinary Systems Engineer. He currently works on Performance Based Navigation and RNAV-related projects, providing expertise gained from his experience as an airline pilot and FAA Inspector.

Mr. Baker’s career began as a pilot for Atlantic Coast Airlines and Independence Air where he amassed over 2,000 flight hours on Dornier and Canadair Regional Jets. During this time, he also served as a Fleet Safety Representative. In 2005, he joined the Aerospace Industries Association (AIA) and represented major civil aviation manufacturers in regulatory and safety related issues.

Prior to joining MITRE, Mr. Baker spent nearly four years at FAA Headquarters as an Aviation Safety Inspector, serving in both the Flight Standards Service (AFS) and the Air Traffic Safety Oversight Service (AOV). While in AOV, he participated in the pre-implementation assessment of the ATO’s SMS, and was responsible for reviewing and approving various SRMDs.

Mr. Baker received his undergraduate degree in Aeronautical Science from Embry-Riddle Aeronautical University and his MBA from the University of Maryland’s Robert H. Smith School of Business. He is an Airline Transport rated pilot (ATP) and is a Certificated Flight Instructor (CFI) with instrument and multi-engine ratings.

Captain Mitchell L. Serber, Instructor

photo of Mitchell L. SerberCaptain Mitchell L. Serber (Ret.) is currently a Human Centered Engineer Project Lead for the MITRE Corporation's Center for Advanced Aviation System Development (CAASD). Mitchell joined MITRE CAASD in 2007 and was on the initial team that established the Aviation Safety Information Analysis and Sharing (ASIAS) program. As an ASIAS Manager, he created the ASIAS Liaison Program and helped grow the ASIAS program to include over 43 Air Carriers, and extend the program to Corporate and General Aviation communities. His current portfolio of projects includes serving on the Air Carrier Training Aviation Rulemaking Committee Flight Path Management Working Group, along with several other government/industry collaborative efforts in Human Factors, Pilot Training, Fatigue, and Upset Prevention and Recovery Training.

As an active airline pilot, Mitchell served the Air Line Pilots Association (ALPA) at the National level as the Chairman of the Airport and Ground Environment Group (AGE), Operations Committee (OPSCOM) Chairman, and international representative to the IFALPA AGE Committee. A field-tested accident investigator, he has participated in several NTSB major accident investigations including the role of Party Coordinator for Comair flight 3272, as well as assisted with ICAO Annex 13 investigations. A founder of the ALPA safety, accident investigation, and critical incident response courses, he developed and delivered training to hundreds of government and industry professionals. Mitchell was the 2003 recipient of the ALPA Annual Air Safety Award, the Associations highest honor bestowed on a volunteer, celebrating over 20 years of volunteer aviation safety work.

A graduate of Embry-Riddle Aeronautical University (ERAU) with a B.S. in Aeronautical Science, Mitchell added a Masters of Aeronautical Science degree specializing in Human Factors in Aerospace Systems from ERAU in 2013 graduating with distinction. He joined MITRE following a 23-year airline career with Comair, retiring as Captain on the Canadair 700/900 series aircraft with over 17,000 hours logged.

Ms. Elaine Morin, Instructor

photo of Elain Morin Ms. Elaine Morin is a retired Supervisor and Air Traffic Control Specialist with over 35 years of air traffic and seven years of safety management experience. She joined MITRE/CAASD in July 2012 and provides technical support to a number of domestic and international projects. Prior to joining MITRE/CAASD, Ms. Morin worked at CSSI, Inc. where she was the Vice President of the Civil Aviation Division and Program Manager for the FAA’s Air Traffic Organization (ATO) Office of Safety support contract.

Ms. Morin began her 28-year FAA career as a pre-developmental controller at Washington Center and was subsequently certified at the Republic Farmingdale and LaGuardia towers. She spent the last 16 years of her career at Dulles Tower where she was certified in ATC and later became a supervisor. During her tenure at the FAA, she was very active in the development of air traffic procedures. She served as the NATCA lead for the Potomac TRACON project and was involved in all facets of the planning and design of the new facility. 

Since retiring from the FAA, Ms. Morin has supported the FAA’s Office of Safety by designing, developing, and delivering several SMS courses and facilitating several high-level Safety Risk Management   (SRM) Panels for the ATO. She has also supported ATO’s Airspace Management Planning Office by providing data analysis, facilitation, and documentation support to several large airspace redesign projects.

Ms. Morin received her undergraduate degree from Old Dominion University in 1975 and is presently working on her MBA in Aviation at Embry Riddle University.

Mary Beth Wigger, Program Manager

photo of Mary Beth WiggerMary Beth Wigger is the MITRE Aviation Training Program Manager, responsible for business operations. Ms. Wigger joined MITRE's Center for Advanced Aviation System Development in 1997. Prior to joining MITRE, Ms. Wigger was employed at Deloitte and Touche, LLP.

Diann Barnes and Gina Nowacki, Program Coordinators

photo of Diann Barnesphoto of Gina NowackiDiann Barnes and Gina Nowacki are the MITRE Aviation Training Program Coordinators, responsible for the planning and coordination of MITRE Aviation Training workshops, courses and conferences.




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Since 2005 a total of 3,113 students from 51 countries have participated in SMS offerings conducted by MITRE.

Comments from past students

"Very dynamic, very well organized, best facilities, excellent support, knowledgeable instructors."
-Mr. Robert Vandel, Vice President, Flight Safety Foundation

"The instructors had a lot of knowledge about the subject and presented the material in a pleasant way."
- Ms. Barbara Vlaanderen, Chief Security and Safety, Windward Islands Airways N.V.

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Comments from past students    

"This course is practical, relevant, and provides real-world applications that the aviation/safety professional can readily implement. This is exactly what I was looking for. Thank you."
- Ms. Yolanda Carr,
Senior ASO, Aviation and Product Safety
Sikorsky Aircraft - A Lockheed Martin Company

"I am impressed by the level of professional competence of the instructors, their hands-on experience and knowledge, and the up-to-date information made available."
- Mr. Ganapathy Apparanda Mudapa,
Director, Commercial and Business Aviation Services PVT LTD (CBAS), Bangalore, India

"The class was very informative and the instructors were quite knowledgeable. The exercises were effective, relevant and useful. Use of the Organizational Failure Model was a very interesting way to explain the TAM 3054 accident's contributing factors and alignments."
- Ms. Midori Tanino,
International NextGen Lead, Federal Aviation Administration, United States

"The instructors had a lot of knowledge about the subject and presented the material in a pleasant way."
- Ms. Barbara Vlaanderen,
Chief Security and Safety, Windward Islands Airways N.V.

"One of the best classes that can be easily grasped and truly implemented into a company of any size!"
- Mr. Daniel Leskusky,
Manager Cargo Safety, Delta Air Lines

"Very dynamic, very well organized, best facilities, excellent support, knowledgeable instructors."
- Mr. Robert Vandel,
Vice President, Flight Safety Foundation

"The course includes everything needed to create and implement SMS and it has been prepared very systematically and easy to understand. It is very interactive and we all enjoyed it."
- Mr. Mehmet Korkmaz,
Line Maintenance, Turkish Airlines

"The course has organized and deep information that helped me to understand the tasks that I should do."
- Mr. Mohamed A. Al Owaify,
Surveillance System Safety Specialist, GACA Air Navigation Services, Saudi Arabia

"This is a course whose information is readily applicable once I get home. One of the best courses I have attended"
- Mr. Jorge Leite,
Director of Quality, TAP Maintenance and Engineering, Portugal

"It answered all of my questions. I also have a great basis upon which to build awareness and training for my dept./division."
- Mr. David Allen,
Manager of Airport Operations Systems, Continental Airlines

"It was all very nice, especially the way it fills the gaps existing in the ICAO SMS course."
- Ms. Doris Costa,
Chief Security, Civil Aviation Agency of Brazil

"The best course I have ever attended. Totally applicable and useful information to be a safe, just and forward looking manager."
- Mr. Atac Tunc,
System Engineer, Sky Airlines, Turkey

"Very powerful and very practical knowledge, all you need to kick start or enhance SMS operations in your company."
- Mr. Janis Lapins,
Head of Safety, Security, Quality, Environment and Audit Management, State Joint-Stock Company "Latvijas Gaisa Satiksme"

"Very clear explanations. Content was very complete and exercises give me a real view of how to deal with the system."
- Capt. Sebastian Rodriguez Barrueco,
Flight Safety Officer, Spanair

"Excellent delivery of a complex topic in an entertaining and informative manner."
- Mr. Pat Fitzpatrick,
Alaska Airlines MEC Safety Committee Chairman, ALPA

"The final exercise left a profound impression on me."
- Mr. John Ramsell,
Quality Manager, Marshall Aerospace Ltd., United Kingdom

"Content was incredible. Exercises were enjoyable and enlightening"
- Mr. Bill Hafner,
Director Quality, ST Mobile Aerospace Engineering

"The instructors had a lot of knowledge about the subject and presented the material in a pleasant way."
- Ms. Barbara Vlaanderen,
Chief Security and Safety, Windward Islands Airways N.V.

"Excellent course with very informed and professional instructors! The exercises were relevant and applicable to the chapter."
- Mr. Chip Henderson,
Helicopter Business Manager, Nationwide Children's Hospital, Columbus, Ohio

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