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Mr. Kent V. Hollinger, Instructor

photo of Kent V. HollingerMr. Kent Hollinger is a Principal Engineer at MITRE/CAASD. In this capacity, he is involved in Certification activities and in developing, implementing and teaching Safety Management Systems (SMS) and Quality Assurance programs for foreign and domestic aviation service providers, manufacturers and governments. Mr. Hollinger also teaches classes at RTCA covering DO-178C Software Considerations in Airborne Systems and Equipment Certification.

Mr. Hollinger has a very broad and diverse background in aviation. His OEM experience includes General Electric Aircraft Engines where he led repair development on commercial engines, and Fairchild Dornier as Vice President of Technical Support. His knowledge of third-party repair stations came as a Business Unit General Manager at The NORDAM Group and as Director of Engineering at Chromalloy Compressor Technologies. As Chief Engineer of Northwest Airlines and Vice President of Quality Assurance and Engineering at America West Airlines, Kent gained significant experience in airline operations.

In addition to these job assignments, Mr. Hollinger has been active in several industry-wide efforts. He was the chair of the recently completed FAA Aging Transport Systems Rulemaking Advisory Committee (ATSRAC), and has previously served as the chair of the ATA Powerplant Subcommittee, as a Working Group chair on the ATA Fuel Systems Safety Leadership Team, and as a Working Group co-chair on RTCA SC-200 Integrated Modular Avionics. He has also served on the ATA Engineering, Maintenance & Materiel Council, the Transportation Research Board's Airport Cooperative Research Program that oversaw the writing of ACRP Report 1 Safety Management Systems for Airports, and is a licensed Professional Engineer in the State of Ohio.

Mr. Scott Williams, Instructor

photo of Scott Williams

Mr. Scott Williams is an Aviation Systems Lead at MITRE/CAASD. Scott joined MITRE in 2006 following a 20-year career as a pilot in the United States Air Force. His Air Force flying career included time as a T-38 instructor pilot teaching Undergraduate Pilot Training, a C-141 airlift, air refueling, and airdrop instructor pilot/flight examiner flying worldwide airlift support, a C-21 (Lear 35) pilot at the Air Force Flight Standards Agency, and as a Gulfstream III/V instructor pilot flying Special Air Missions at the 89th Airlift Wing. Scott logged over 5,000 hours during his time in the Air Force and gained worldwide and wartime combat experience during his military career.

During his time at MITRE, Scott has provided expertise and experience in numerous areas including; assisting the FAA with rulemaking for the Enhanced Flight Vision System; concept of operations development for Synthetic Vision Systems; RNAV arrival and departure efficiency analysis; modeling and analysis for airspace interactions, Optimized Profile Descent analysis; aircraft separation modeling; participation in the Environmental Working Group; UAS analysis and outreach; RNAV arrival Directed Study; the FAA's Air Traffic Organization Top 5 Hazard analysis; Portal training and Industry outreach lead; and analysis and Subject Matter Expertise on Risk Prioritization. Scott is also the lead for Program and Project Management in the Aviation Safety Information Analysis and Sharing department.

Scott received his undergraduate degree from the University of Central Florida in Political Science, International Relations with a minor in Military Studies. During his time in the Air Force, Scott completed a Master's degree in Computer Resources and Information Systems from Webster University, and is currently enrolled in a Master's program at Embry Riddle Aeronautical University in Aeronautical Science with specializations in Aviation/Aerospace Safety Systems and Human Factors in Aviation Systems.

Ms. Elaine Morin, Instructor

photo of Elain MorinMs. Elaine Morin is a retired Supervisor and Air Traffic Control Specialist with over 35 years of air traffic and seven years of safety management experience. She joined MITRE/CAASD in July 2012 and provides technical support to a number of domestic and international projects. Prior to joining MITRE/CAASD, Ms. Morin worked at CSSI, Inc. where she was the Vice President of the Civil Aviation Division and Program Manager for the FAA's Air Traffic Organization (ATO) Office of Safety support contract.

Ms. Morin began her 28-year FAA career as a pre-developmental controller at Washington Center and was subsequently certified at the Republic Farmingdale and LaGuardia towers. She spent the last 16 years of her career at Dulles Tower where she was certified in ATC and later became a supervisor. During her tenure at the FAA, she was very active in the development of air traffic procedures. She served as the NATCA lead for the Potomac TRACON project and was involved in all facets of the planning and design of the new facility.

Since retiring from the FAA, Ms. Morin has supported the FAA's Office of Safety by designing, developing, and delivering several SMS courses and facilitating several high-level Safety Risk Management (SRM) Panels for the ATO. She has also supported ATO's Airspace Management Planning Office by providing data analysis, facilitation, and documentation support to several large airspace redesign projects.

Ms. Morin received her undergraduate degree from Old Dominion University in 1975 and is presently working on her MBA in Aviation at Embry Riddle University.

Diann Barnes, Program Coordinators

photo of Diann BarnesDiann Barnes is the MITRE Aviation Training Program Coordinator, and she is responsible for the planning and coordination of MITRE Aviation Training workshops, courses and conferences.




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Since 2005 a total of 3,629 students from 51 countries have participated in SMS offerings conducted by MITRE.

Comments from past students

"Very dynamic, very well organized, best facilities, excellent support, knowledgeable instructors."
-Mr. Robert Vandel, Vice President, Flight Safety Foundation

"Excellent delivery of a complex topic in an entertaining and informative manner."
-Mr. Pat Fitzpatrick, Alaska Airlines MEC Safety Committee Chairman, ALPA

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Comments from past students    

"I loved this course. The course was so comprehensive and the instructor delivered it in a manner easy to understand and apply."
-Ms. Mlinda Sagum,
Cabin Safety Specialist, Hawaiian Airlines

"The instructors had a lot of knowledge about the subject and presented the material in a pleasant way."
- Ms. Barbara Vlaanderen,
Chief Security and Safety, Windward Islands Airways N.V.

"The class was very informative and the instructors were quite knowledgeable. The exercises were effective, relevant and useful. Use of the Organizational Failure Model was a very interesting way to explain the TAM 3054 accident's contributing factors and alignments."
- Ms. Midori Tanino,
International NextGen Lead, Federal Aviation Administration, United States

"The course was excellent for all users of SMS. From the experienced airline operator who already has an SMS program to the new user that is getting ready to develop an SMS, this course covers all the topics. The depth of knowledge of the instructors is excellent and they are all well versed in the innerworkings of SMS. All of the instructors took a real interest in the students and their SMS knowledge."
- Mr. Warren Abrams,
Air Safety Inspector, National Transportation Safety Board (NTSB)

"One of the best classes that can be easily grasped and truly implemented into a company of any size!"
- Mr. Daniel Leskusky,
Manager Cargo Safety, Delta Air Lines

"Very dynamic, very well organized, best facilities, excellent support, knowledgeable instructors."
- Mr. Robert Vandel,
Vice President, Flight Safety Foundation

"The course includes everything needed to create and implement SMS and it has been prepared very systematically and easy to understand. It is very interactive and we all enjoyed it."
- Mr. Mehmet Korkmaz,
Line Maintenance, Turkish Airlines

"The course has organized and deep information that helped me to understand the tasks that I should do."
- Mr. Mohamed A. Al Owaify,
Surveillance System Safety Specialist, GACA Air Navigation Services, Saudi Arabia

"This is a course whose information is readily applicable once I get home. One of the best courses I have attended"
- Mr. Jorge Leite,
Director of Quality, TAP Maintenance and Engineering, Portugal

"It answered all of my questions. I also have a great basis upon which to build awareness and training for my dept./division."
- Mr. David Allen,
Manager of Airport Operations Systems, Continental Airlines

"It was all very nice, especially the way it fills the gaps existing in the ICAO SMS course."
- Ms. Doris Costa,
Chief Security, Civil Aviation Agency of Brazil

"The best course I have ever attended. Totally applicable and useful information to be a safe, just and forward looking manager."
- Mr. Atac Tunc,
System Engineer, Sky Airlines, Turkey

"Very powerful and very practical knowledge, all you need to kick start or enhance SMS operations in your company."
- Mr. Janis Lapins,
Head of Safety, Security, Quality, Environment and Audit Management, State Joint-Stock Company "Latvijas Gaisa Satiksme"

"Very clear explanations. Content was very complete and exercises give me a real view of how to deal with the system."
- Capt. Sebastian Rodriguez Barrueco,
Flight Safety Officer, Spanair

"Excellent delivery of a complex topic in an entertaining and informative manner."
- Mr. Pat Fitzpatrick,
Alaska Airlines MEC Safety Committee Chairman, ALPA

"The final exercise left a profound impression on me."
- Mr. John Ramsell,
Quality Manager, Marshall Aerospace Ltd., United Kingdom

"I am impressed by the level of professional competence of the instructors, their hands-on experience and knowledge, and the up-to-date information made available."
- Mr. Ganapathy Apparanda Mudapa,
Director, Commercial and Business Aviation Services PVT LTD (CBAS), Bangalore, India

"Content was incredible. Exercises were enjoyable and enlightening"
- Mr. Bill Hafner,
Director Quality, ST Mobile Aerospace Engineering

"This course is practical, relevant, and provides real-world applications that the aviation/safety professional can readily implement. This is exactly what I was looking for. Thank you."
- Ms. Yolanda Carr,
Senior ASO, Aviation and Product Safety
Sikorsky Aircraft - A Lockheed Martin Company

"Excellent course with very informed and professional instructors! The exercises were relevant and applicable to the chapter."
- Mr. Chip Henderson,
Helicopter Business Manager, Nationwide Children's Hospital, Columbus, Ohio

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