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SMS II (3 days)

SMS Implementation and Operation Course

MITRE's "Implementation and Operation of Your SMS" course has a strong practical emphasis and is designed to provide a detailed understanding of the inner working aspects of SMS. This three-day course consist of lectures (emphasizing student and instructor interactions), interactive case studies with discussion, hands-on group exercises, and subsequent procedures development.

SMS II furthers the principles and skills acquired by participants from experience and past courses taken. Participants will receive increased exposure to SMS, going beyond theory and principles to actually understanding and designing how to implement and operate your SMS. A 5 day course in SMS Principles from either MITRE or another qualified institution is a prerequisite for this course.

SMS II Curriculum:

Module 1: Safety Policy and Objectives

The objectives of this module are:

  1. Obtaining Top Management Commitment
  2. Formulation of the SMS Implementation Team
  3. Development of the Safety Policy
  4. Defining the Safety Objectives
  5. Identifying the Required Resources
  6. Beginning the Safety Promotion-Communication
  7. Performing the System Description and Gap Analysis
  8. Establishing the SMS Organizational Structure
  9. Appointment of Key Safety Personnel
  10. Assigning Safety Responsibilities of Key Personnel
  11. Developing the SMS Implementation Plan
  12. Developing the Training Plan
  13. Introduction of Safety Culture
  14. Coordination of the Emergency Response Plan
  15. Development of the SMS Documentation Process

Module 2: Safety Risk Management - Reactive Processes

The objectives of this module are:

  1. Defining the Data Collection Methods
  2. Development of the Risk Matrix
  3. Development of the Data Management Process
  4. Training for Reactive Processes
  5. Initial Reactive Hazard Identification and Risk Analysis
  6. Initial Reactive Mitigation Strategies
  7. Risk Assessment and Mitigation Processes
  8. Developing the Documentation Relevant to Reactive Processes

Module 3: Safety Risk Management (Proactive Processes)

The objectives of this module are:

  1. Training for Proactive Processes
  2. Initial Proactive Hazard Identification and Risk Analysis
  3. Initial Proactive Mitigation Strategies

Module 4: Operational Safety Assurance and Safety Promotion

The objectives of this module are:

  1. Defining Safety Performance Indicators and Safety Targets
  2. Establishing Safety Requirements
  3. Introducing Safety Performance Monitoring
  4. Begin Training for Safety Assurance
  5. Introduction to Management of Change
  6. Monitoring SMS Continuous Improvement
  7. Development of Documentation Relevant to Safety Assurance


MITRE Aviation Institute Training, McLean, VA
The MITRE Corporation
7515 Colshire Drive
McLean, VA 22102



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Since 2005 a total of 3,495 students from 51 countries have participated in SMS offerings conducted by MITRE.

Comments from past students

"This is a course whose information is readily applicable once I get home. One of the best courses I have attended"
-Mr. Jorge Leite, Director of Quality, TAP Maintenance and Engineering, Portugal

"The best course I have ever attended. Totally applicable and useful information to be a safe, just and forward looking manager."
-Mr. Atac Tunc, System Engineer, Sky Airlines, Turkey

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Comments from past students    

"I loved this course. The course was so comprehensive and the instructor delivered it in a manner easy to understand and apply."
-Ms. Mlinda Sagum,
Cabin Safety Specialist, Hawaiian Airlines

"I am impressed by the level of professional competence of the instructors, their hands-on experience and knowledge, and the up-to-date information made available."
- Mr. Ganapathy Apparanda Mudapa,
Director, Commercial and Business Aviation Services PVT LTD (CBAS), Bangalore, India

"The class was very informative and the instructors were quite knowledgeable. The exercises were effective, relevant and useful. Use of the Organizational Failure Model was a very interesting way to explain the TAM 3054 accident's contributing factors and alignments."
- Ms. Midori Tanino,
International NextGen Lead, Federal Aviation Administration, United States

"The instructors had a lot of knowledge about the subject and presented the material in a pleasant way."
- Ms. Barbara Vlaanderen,
Chief Security and Safety, Windward Islands Airways N.V.

"One of the best classes that can be easily grasped and truly implemented into a company of any size!"
- Mr. Daniel Leskusky,
Manager Cargo Safety, Delta Air Lines

"Very dynamic, very well organized, best facilities, excellent support, knowledgeable instructors."
- Mr. Robert Vandel,
Vice President, Flight Safety Foundation

"The course includes everything needed to create and implement SMS and it has been prepared very systematically and easy to understand. It is very interactive and we all enjoyed it."
- Mr. Mehmet Korkmaz,
Line Maintenance, Turkish Airlines

"The course has organized and deep information that helped me to understand the tasks that I should do."
- Mr. Mohamed A. Al Owaify,
Surveillance System Safety Specialist, GACA Air Navigation Services, Saudi Arabia

"This is a course whose information is readily applicable once I get home. One of the best courses I have attended"
- Mr. Jorge Leite,
Director of Quality, TAP Maintenance and Engineering, Portugal

"It answered all of my questions. I also have a great basis upon which to build awareness and training for my dept./division."
- Mr. David Allen,
Manager of Airport Operations Systems, Continental Airlines

"It was all very nice, especially the way it fills the gaps existing in the ICAO SMS course."
- Ms. Doris Costa,
Chief Security, Civil Aviation Agency of Brazil

"The best course I have ever attended. Totally applicable and useful information to be a safe, just and forward looking manager."
- Mr. Atac Tunc,
System Engineer, Sky Airlines, Turkey

"Very powerful and very practical knowledge, all you need to kick start or enhance SMS operations in your company."
- Mr. Janis Lapins,
Head of Safety, Security, Quality, Environment and Audit Management, State Joint-Stock Company "Latvijas Gaisa Satiksme"

"Very clear explanations. Content was very complete and exercises give me a real view of how to deal with the system."
- Capt. Sebastian Rodriguez Barrueco,
Flight Safety Officer, Spanair

"Excellent delivery of a complex topic in an entertaining and informative manner."
- Mr. Pat Fitzpatrick,
Alaska Airlines MEC Safety Committee Chairman, ALPA

"The final exercise left a profound impression on me."
- Mr. John Ramsell,
Quality Manager, Marshall Aerospace Ltd., United Kingdom

"Content was incredible. Exercises were enjoyable and enlightening"
- Mr. Bill Hafner,
Director Quality, ST Mobile Aerospace Engineering


"This course is practical, relevant, and provides real-world applications that the aviation/safety professional can readily implement. This is exactly what I was looking for. Thank you."
- Ms. Yolanda Carr,
Senior ASO, Aviation and Product Safety
Sikorsky Aircraft - A Lockheed Martin Company

"Excellent course with very informed and professional instructors! The exercises were relevant and applicable to the chapter."
- Mr. Chip Henderson,
Helicopter Business Manager, Nationwide Children's Hospital, Columbus, Ohio

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